HR Operations Management


HR operations often function as the first point of contact for employee enquiries and requirements. Our HR Operations Management course provides the ‘best practice’ by providing you with the insight, knowledge and skills to manage potentially sensitive issues and situations with tact, discretion and confidence. This course will help you in gaining an overall understanding of human resources as it relates to an organization’s goals and strategic objectives. You will examine the issues of human resources management and its various functions, activities and processes.

Benefits of Attending

By the end of this course you will be able to:

  • Deliver a high level of service to both the operational HR team and the wider business
  • Design and implement effective HR procedures and administrative systems to support business needs and deliver business results
  • Provide administrative support concerning employee matters, ensuring alignment with company values and goals
  • Produce all employment related processes including recruitment, selection, training, sickness etc.
  • Develop your interpersonal communication skills so that you can successfully deal with difficult situations.

Course Outline

  • Overview of HR Lifecycle
  • Role of HR Operations in your Organisation
  • Merits & Demerits of HR Systems
  • Record Keeping for Recruitment & Tracking Key Internal HR Records
  • Orientation, Training and Performance Appraisal
  • UAE Labor Law & HR Policies
  • Developing HR Policies & Procedures
  • Job Analysis & Competency Assessment
  • Employee Development
  • Employee Relations
  • Compensation & Benefits

Write to us at [email protected] or call us at +971563491978 for more details…


"In our constant endeavors to overhaul our organization's foundation and approaches to align it with the present business needs. I met with Mr.Faisal Ahmed, Managing Director, who worked nearly met with our group.

To create a custom-made arrangement around our HR needs. His group endeavored to comprehend our association and our remarkable business requests, empowering them to give the help we require."

Rohit Gupta

CEO, KG’s International

““Faisal and his group have been working on a number of Engagements for me. They made training material and handed over training to all our working group. Faisal has strong experience in recruitment companies in Dubai.

We have worked with many consultancy firms in dubai & employment agencies in dubai. But he leads a quick, sharp mind, expert and proactive team."

Mona B. AlShawa

Chief HR Manager, BBK Bank Kuwait


2011, Prism Tower, Business Bay Dubai

Contact Us